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Enterprise:
Systems Transformation
Brightspeed’s steps to better serve your
current and future needs.
About the Brightspeed
Systems Transformation
This systems transformation will migrate some services from replicated systems to new, purpose-built systems for Brightspeed and our customers. Over the coming months, we will continue to update you throughout this system transition to ensure you remained informed of changes.
What's Changing?
Billing System Upgrades
New, Modern Look. Same Exceptional Service.
Our invoices will
have a new look and feel that mirrors our commitment to innovation and superior service.
Account Management
Control Center and Brightspeed Business Hub are self-service tools for Brightspeed Business internet and voice solutions. From adding a user to creating reports or tracking invoices, you can manage your business services with ease from these customizable administrative dashboards.
Brightspeed will be transitioning existing services from Control Center over to our new and improved self service tool, The Brightspeed Business Hub. During this migration of services there may be some instances where customers are required to use both systems to maintain their account depending on what solutions they utilize.
Systems Transformation Release Schedule
Brightspeed has now completed Conversion 1 (October 2024), Conversion 2 (February 2025), and Conversion 3 (July 2025).
Systems Transformation Release Schedule
Brightspeed has now completed Conversion 1 (October 2024), Conversion 2 (February 2025), and Conversion 3 (July 2025).
Systems Transformation Release Schedule
Brightspeed has now completed Conversion 1 (October 2024), Conversion 2 (February 2025), and Conversion 3 (July 2025).
Have any questions?
Brightspeed is dedicated to providing quick and efficient support to resolve your business service issues. Provide us with some additional information, and we'll point you in the right direction.
Have any questions?
Brightspeed is dedicated to providing quick and efficient support to resolve your business service issues. Provide us with some additional information, and we'll point you in the right direction.
Have any questions?
Brightspeed is dedicated to providing quick and efficient support to resolve your business service issues. Provide us with some additional information, and we'll point you in the right direction.
