Brightspeed SMS Terms and Conditions
Brightspeed SMS Terms and Conditions
Brightspeed SMS Terms and Conditions
Effective Date: November 21, 2025
Last Updated Date: November 21, 2025
Introduction: Please carefully review the following terms and conditions. By opting-in to one of more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Brightspeed, and others texting on our behalf, including text messages made with an autodialer to the mobile telephone numbers you provide. You may opt-out of these communications at any time. Consent to receive marketing text messages is not required to purchase services.
SMS Program: Brightspeed uses SMS to communicate with our customers after customers have opted-in to this kind of communication. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include transactional and marketing communications. Transactional messages are informational communications about your account and may include appointment reminders, payment reminders, outage notifications, and other like communication regarding your account with Brightspeed. Marketing communications may include information about products and sales of those products.
Frequency: Message frequency will vary depending on the conversation.
Opt-out: You can cancel your SMS communications at any time. Simply reply STOP to any SMS communication you receive from Brightspeed. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 1-833-692-7773.
Interruption: Carriers are not liable for delayed or undelivered messages.
Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy: If you have any questions regarding privacy, please refer to our Privacy Policy.
Effective Date: November 21, 2025
Last Updated Date: November 21, 2025
Introduction: Please carefully review the following terms and conditions. By opting-in to one of more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Brightspeed, and others texting on our behalf, including text messages made with an autodialer to the mobile telephone numbers you provide. You may opt-out of these communications at any time. Consent to receive marketing text messages is not required to purchase services.
SMS Program: Brightspeed uses SMS to communicate with our customers after customers have opted-in to this kind of communication. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include transactional and marketing communications. Transactional messages are informational communications about your account and may include appointment reminders, payment reminders, outage notifications, and other like communication regarding your account with Brightspeed. Marketing communications may include information about products and sales of those products.
Frequency: Message frequency will vary depending on the conversation.
Opt-out: You can cancel your SMS communications at any time. Simply reply STOP to any SMS communication you receive from Brightspeed. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 1-833-692-7773.
Interruption: Carriers are not liable for delayed or undelivered messages.
Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy: If you have any questions regarding privacy, please refer to our Privacy Policy.
Effective Date: November 21, 2025
Last Updated Date: November 21, 2025
Introduction: Please carefully review the following terms and conditions. By opting-in to one of more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Brightspeed, and others texting on our behalf, including text messages made with an autodialer to the mobile telephone numbers you provide. You may opt-out of these communications at any time. Consent to receive marketing text messages is not required to purchase services.
SMS Program: Brightspeed uses SMS to communicate with our customers after customers have opted-in to this kind of communication. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include transactional and marketing communications. Transactional messages are informational communications about your account and may include appointment reminders, payment reminders, outage notifications, and other like communication regarding your account with Brightspeed. Marketing communications may include information about products and sales of those products.
Frequency: Message frequency will vary depending on the conversation.
Opt-out: You can cancel your SMS communications at any time. Simply reply STOP to any SMS communication you receive from Brightspeed. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 1-833-692-7773.
Interruption: Carriers are not liable for delayed or undelivered messages.
Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy: If you have any questions regarding privacy, please refer to our Privacy Policy.
