True partnership goes beyond providing great technology. It’s about being responsive, proactive, and invested. At Brightspeed, we understand the demands of the wholesale market: speed, scale, and reliability. That’s why our team works to simplify the complex, strengthen performance, and create more meaningful ways to support your business.

In this issue, you’ll find updates on exciting new solutions like Business Premium Fiber, insights from our Technical Design Engineers, and an invitation to one of our favorite events—We Love Local.

We appreciate your trust and remain committed to helping you stay ahead in an evolving, competitive industry. 
 

Josephine Bernson
VP, Wholesale Business

Brightspeed has officially been named the fastest internet provider in the U.S. by Highspeedinternet.com with an average speed of 290 Mbps, outpacing Google Fiber, Verizon, and Xfinity. This milestone is no accident—it's the result of strong leadership, smart fiber strategies, and a relentless focus on performance.

Available Now: Brightspeed Business Fiber

Brightspeed offers fiber connectivity solutions that are scalable and reliable. Specifically geared for enabling enterprise applications that keep pace with and drive market growth, we can help provide the enhanced internet capabilities your business customers and partners demand.

Our new Business Premium Fiber is designed for enterprises that demand more. You get all the benefits of our Business Fiber plan, in addition to:

Superfast Symmetrical Speeds perfect for next gen business operations

SLA-backed reliability written into your contract

Static IP included at no extra cost 

Priority tech support and dispatch when you need it most 

Contact your account representative to step up to premium.

As part of our ongoing Systems Transformation, Conversion 3 is scheduled for later this month and includes customers in Arkansas, Kansas, Louisiana, Missouri, North Carolina, Oklahoma, Texas, and Wisconsin. This systems transformation will migrate some services from replicated systems to new, purpose-built systems for our Brightspeed customers.

We will keep you updated as we move forward. Stay tuned!

Power can’t afford to pause. For BayWa r.e. Americas, daily grid disconnections were more than a hassle; they were a hit to operational efficiency and revenue.

See how Brightspeed Business helped this renewable energy developer overcome telecom challenges and unlock reliable, low-latency connectivity with Metro Ethernet.

Get inside the minds of the Brightspeed Business Technical Design Engineers (TDEs). In our new blog series, they tackle real-world challenges and share how they engineer smart, scalable solutions.

First up: Why call routing causes headaches and how our team makes it seamless with Brightspeed Voice+ with RingCentral. From simplifying complex portal configurations to assigning licenses with precision, our TDEs take out the guesswork.

September 2-5, 2025 
Chicago, IL  

The Connected World LIVE! is the premier industry event that brings together members of the Connectbase ecosystem. This annual event is designed to foster connections between global buyers and sellers, enhance your knowledge of the platform, and drive the future of connectivity. Whether you're looking to scale your business relationships, make new connections, level up your platform knowledge, learn new use cases, hear best practices, or find your place in our expanding community, this event is your gateway to transformation.

We want to celebrate you. Join us for a free meal from a local food truck, meet our team one-on-one, and chat about how we can better support your business.

Up Next:

• July 24 - Carlisle, PA
• September 10 - Springfield, MO
• September 24 - South Baldwin, AL