Summer is right around the corner, and we’ve got a lot in motion. While our goal is delivering fast, reliable connectivity—we’re also always coming up with new ways to help you stay competitive and grow.

This month, we’ve launched 5 Gig Business Fiber, enhanced the UOC portal for easier ordering, and we’re highlighting the best ways for you to stay informed and supported. It’s all part of our focus to create more opportunities for our partners to grow, compete, and win.

As always, we’re here to support you and help you make the most of what’s next.

Mercy Carcasses
VP, Wholesale Business

We’re raising the bar with ultra-fast 5 Gig fiber, delivering symmetrical upload and download speeds built for high-performance businesses. With WiFi 7 included, low latency, and the capacity to support dozens of devices, it’s designed to keep everything running fast, smooth, and reliable—no matter the demand. Reach out to our team if you need help confirming eligibility or ordering.

Quoting and ordering Brightspeed Business Fiber and Premium Fiber is even simpler! Both are now available through the Neustar Universal Order Connect (UOC) platform. This gives our Wholesale customers a faster, more streamlined way to self-serve through a single interface into the Brightspeed OSS stack. Services under a Wholesale Broadband Service Agreement (WBSA) can also be ordered through a Local Service Request (LSR) via the Neustar UOC platform.

The Brightspeed Customer Contact Database (CCDB) is your central hub to stay in the loop on important updates from our team—and manage your company’s key contact information all in one place. The Subscription Tool also lets you control who gets notifications, and you can subscribe or unsubscribe to keep the right people on your team aligned and organized.

If you need help for ASR or LSR services, our Wholesale Customer Care team is here to help. No matter the need, you’ll always have direct access to experts and resources to keep your customers happy.
 

International Telecoms Week (ITW)

National Harbor, Maryland
May 18-21  

We’re spending the week at ITW connecting with global telecom industry leaders to strengthen partnerships, explore new opportunities, and help our wholesale partners stay competitive in a rapidly evolving market. If you’re here too, let’s chat!

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