At Brightspeed Business, we know public sector success depends on reliable partners who understand your mission. That's why we deliver robust network solutions, eliminate bureaucratic headaches, and forge connections that help you serve your communities more effectively.

This issue features our enhanced fiber capabilities launching this month, details on infrastructure improvements we've implemented, and limited-time savings opportunities ending soon.

Your partnership means everything to us.
 

Paul Curlee
Sr. Director of Public Sector

Time is running out to take advantage of our Brightspeed Business Fiber offer! Get one month FREE when you choose our 1 Gig or 2 Gig plan - but hurry, this promotion ends September 30th. That's high-performance, enterprise-grade connectivity with built-in savings. Additional Terms apply, see link for details. 

Our new Business Premium Fiber is designed for enterprises that demand more. You get all the benefits of our Business Fiber plan, in addition to:

  Superfast Symmetrical Speeds perfect for next-gen business operations

  Prioritized traffic over the Brightspeed network

  SLA-backed reliability written into your contract 

  Static IP included at no extra cost 

  Priority tech support and dispatch when you need it most 

Contact your account representative to upgrade to premium.

Great news! Brightspeed has successfully completed Conversion 1 (October 2024), Conversion 2 (February 2025), and Conversion 3 (July 2025) as part of our Systems Transformation. 

What this means for you: 

  Enhanced billing system with improved functionality

  New Business Hub for streamlined account management

  Upgraded systems built specifically for Brightspeed customers  

All affected states have now migrated to our new, purpose-built systems. We'll continue to keep you updated on future enhancements.

Engage Management, a residential and commercial property developer based in Arkansas, recently expanded into South Carolina with Habersham Row, a multifamily community located in a rural region with limited infrastructure. To attract and retain tenants—particularly digital-first residents, remote workers, and military families—Engage Management needed a fast, dependable, and affordable internet solution. Brightspeed Business Fiber delivered on all fronts, helping position Habersham Row as a standout in a highly competitive leasing market.

As Solution Engineer at Brightspeed Business, Jacob Clow supports Public Sector Strategic and Inside Sales teams, serving municipalities, higher education institutions, public safety organizations, and E-Rate programs for K-12 schools and libraries throughout the 20-state footprint. As Brightspeed's first Enterprise Sales Engineer, he brings deep technical expertise and customer-focused solutions to complex public sector telecommunications challenges. Jacob is passionate about empowering public organizations with reliable connectivity that supports their critical missions.

With 30 years in the telecommunications industry, Jacob transitioned to Brightspeed from Lumen in August 2022, bringing extensive experience from progressive roles at USWest, Qwest, CenturyLink, and Lumen. His diverse background spans construction and fiber splicing, field operations, IP & ATM transport, CPE installation, and specialized pre/post-sales engineering in SLED markets and 911 systems.
 

Come meet the Brightspeed Business team at one of these upcoming conferences.

NASCIO Annual Conference
October 12-15, 2025

The conference provides opportunities for attendees to network, share information and best practices, and discuss issues facing the field of information technology in state government.

DIGITAL GOVERNMENT SUMMITS
The Digital Government Summit is an event that brings together public sector leaders and technology professionals to explore innovative solutions to solve government problems.

Arkansas Digital Government Summit 
October 28, 2025

Wisconsin Digital Government Summit 
December 4, 2025

Save The Date: October 9, 2025

If you’re with a K-12 school or public library, please join us at 11:30AM ET on Thursday, October 9th to learn more about E-Rate funding and compliance for internet solutions.

Katie Bostick, Manager of Regulatory Compliance & Reporting for Federal & State Programs at Brightspeed will provide an overview on discounted billing, USAC website and tracking tools, and the reimbursement process.

Tiffany Grover, Director, Enterprise and Strategic Accounts with GovSpend, will provide historical insights into how many schools have been participating in the E-Rate program.

We want to celebrate you. Join us for a free meal from a local food truck, meet our team one-on-one, and chat about how we can better support your business.

Upcoming dates:

September 10 - Springfield, MO