Legal Resources

Legal Resources

Explore resources to learn more about policies and terms applicable to a variety of Brightspeed products and services.

Privacy Notice

Brightspeed protects the privacy of customers and website visitors, including the collection and protection of customer information.

Online Security

Brightspeed takes precautionary and preventative measures to protect against fraudulent online activity and offers suggestions on how to protect yourself online.

Legal Notices

Brightspeed is committed to your privacy and security. We provide information, notices, and relevant terms and conditions under which we sell our products and services.

Acceptable Use Policy

This policy defines acceptable practices related to the use of Brightspeed's network, websites, systems, facilities, products and services.

Internet Service Disclosure

This document provides information about the network practices, performance characteristics, and commercial terms applicable to Brightspeed's mass market broadband internet access services.

Tariff Library

All Brightspeed tariffs are combined in a single location and are electronic representations of the tariffs that are on file with commissions.

Trust and Safety

The Brightspeed Trust & Safety team is responsible for the Law Enforcement Support functions of Brightspeed Technologies and is responsible for appropriately responding to requests for customer information.

Terms and Conditions

Materials include terms and conditions for business products and services

FCC Broadband Fact Labels

The labels are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.