FIBER INTERNET 100M – 500M + SIMPLY UNLIMITED PHONE – NO LONGER AVAILABLE FOR PURCHASE
($15 modem fee; no installation fee)
Speed may not be available in your area.
Additional taxes, fees, and surcharges apply. Rate excludes CTL Fees not to exceed $3.00/mo/line.*
*The CTL Fees are Facility Relocation Cost Recovery Fee, Property Tax Recovery Fee, and Federal Regulatory Recovery Fee. These are neither taxes nor required by law but set by Brightspeed and may change. For information about taxes, fees, and surcharges, visit Brightspeed.com/feesandtaxes. Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Brightspeed may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see Brightspeed.com/InternetPolicy for more information.
Service is not available everywhere. Offer available to qualifying customers only. Limited time offer. Monthly service rate, leased equipment rates, and taxes, fees, and surcharges, are subject to change and, if any changes are made to existing Brightspeed accounts in any manner, all prior discounts will be void. Brightspeed may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at Brightspeed.com/terms. Additional restrictions apply.
Fiber Internet: Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see Brightspeed.com/eula). Brightspeed provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Technician installation fee waiver offer is available to new Brightspeed customers who sign up through Brightspeed.com and will include professional installation at customer’s eligible location. To receive advertised internet rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from Brightspeed. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My Brightspeed online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly pFiber Internet 940M + Simply Unlimited Phone – No Longer Available for Purchase repayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.
Unlimited Nationwide Calling: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.