FIBER INTERNET UP TO 500 MBPS
($15/mo. modem lease fee applies, no installation fee)
Speed may not be available in your area.
Paperless billing or prepay required. Additional taxes apply.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Brightspeed may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.
Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see Brightspeed.com/InternetPolicy for more information.
Service is not available everywhere. Offer available to qualifying customers only. Monthly service rate, leased equipment rates, and taxes are subject to change and, if any changes are made to existing Brightspeed accounts in any manner, all prior discounts will be void. Technician installation fee waiver offer is available to new Brightspeed customers and will include professional installation at customer’s eligible location. Brightspeed provided modem is required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see Brightspeed.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from Brightspeed. Customer may access their monthly invoice in My Brightspeed online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Brightspeed may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at Brightspeed.com/terms.
See Brightspeed.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. Free Modem and Install Offer: Limited time offer is available to new Brightspeed customers who sign up for a new, qualifying 500 Mbps Internet plan. Limit one offer per location during a 12-month period. Offer may not be transferable or stackable with certain promotions. Brightspeed may change or cancel offer at its sole discretion without notice. Additional restrictions apply. Modem: One modem per account; taxes may apply. Equipment provided on a one-time basis (no exchanges, upgrades or substitutions) and at Brightspeed’s discretion). High-Speed Internet Subscriber Agreement Equipment Return policy applies. Installation: If customer completes sign-up through Brightspeed.com, offer will also include professional installation at customer’s eligible location. Technician will provide the modem at the time of installation. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.