-
IMPORTANT UPDATE
Account management
is getting an upgrade
Your account will soon be migrating to the
Brightspeed Business Hub.
About the move
As part of our commitment to improving your experience, we will be transitioning our small business customers from My Brightspeed to the Brightspeed Business Hub for account management. The Business Hub provides a more streamlined experience with improved tools to view and pay bills, manage tickets, and access support when you need it. Beginning June 8, 2026, you will be able to activate your new profile to seamlessly manage your account in the Business Hub.
FAQs about the Business Hub
The Brightspeed Business Hub is a secure online portal where you can manage your Brightspeed Business services in one place. From viewing and paying bills to submitting repair requests and tracking service activity, the Hub gives you convenient access to the tools you need to manage your account.
FAQs about the Business Hub
The Brightspeed Business Hub is a secure online portal where you can manage your Brightspeed Business services in one place. From viewing and paying bills to submitting repair requests and tracking service activity, the Hub gives you convenient access to the tools you need to manage your account.
FAQs about the Business Hub
The Brightspeed Business Hub is a secure online portal where you can manage your Brightspeed Business services in one place. From viewing and paying bills to submitting repair requests and tracking service activity, the Hub gives you convenient access to the tools you need to manage your account.
Why does Brightspeed use the Business Hub?
The Brightspeed Business Hub helps streamline the customer experience by bringing multiple account management tools into a single, secure portal. This allows customers to quickly access the information they need and manage their business services more efficiently.
The Brightspeed Business Hub helps streamline the customer experience by bringing multiple account management tools into a single, secure portal. This allows customers to quickly access the information they need and manage their business services more efficiently.
The Brightspeed Business Hub helps streamline the customer experience by bringing multiple account management tools into a single, secure portal. This allows customers to quickly access the information they need and manage their business services more efficiently.
What can I do in the Hub?
Through the Hub, customers can:
- View and pay bills or manage billing preferences such as paperless billing and AutoPay.
- Monitor account activity and review billing history.
- Submit and track repair tickets for service issues.
- Manage account and profile information.
- Access support resources and service details.
Through the Hub, customers can:
- View and pay bills or manage billing preferences such as paperless billing and AutoPay.
- Monitor account activity and review billing history.
- Submit and track repair tickets for service issues.
- Manage account and profile information.
- Access support resources and service details.
Through the Hub, customers can:
- View and pay bills or manage billing preferences such as paperless billing and AutoPay.
- Monitor account activity and review billing history.
- Submit and track repair tickets for service issues.
- Manage account and profile information.
- Access support resources and service details.
Will I need to create a new login?
Yes. After the migration, you will receive an email invitation to accept your new user profile and get started in the Brightspeed Business Hub.
Yes. After the migration, you will receive an email invitation to accept your new user profile and get started in the Brightspeed Business Hub.
Yes. After the migration, you will receive an email invitation to accept your new user profile and get started in the Brightspeed Business Hub.
Will my billing services change?
No. This transition only affects how you access and manage your account online. Your existing services, billing details, and account information remain the same.
No. This transition only affects how you access and manage your account online. Your existing services, billing details, and account information remain the same.
No. This transition only affects how you access and manage your account online. Your existing services, billing details, and account information remain the same.
Want to learn more about the Brightspeed Business Hub? Visit Brightspeed Business Hub Help to learn about all the features the Business Hub has to offer.
Want to learn more about the Brightspeed Business Hub? Visit Brightspeed Business Hub Help to learn about all the features the Business Hub has to offer.
Want to learn more about the Brightspeed Business Hub? Visit Brightspeed Business Hub Help to learn about all the features the Business Hub has to offer.
