FCC Broadband Fact Labels

The labels are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.

FCC Broadband Fact Labels

The labels are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.

FCC Broadband Fact Labels

The labels are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.

Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 200 Mbps Symmetrical Fiber Service Tier
Monthly charge for month-to-month plan $89.99
Monthly charge for 2 year contract plan $79.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 200 Mbps
Typical speed upstream Up to 200 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 500 Mbps Symmetrical Fiber Service Tier
Monthly charge for month-to-month plan $169.99
Monthly charge for 2 year contract plan $159.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 500 Mbps
Typical speed upstream Up to 500 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 1000 Mbps Symmetrical Fiber Service Tier
Monthly charge for month-to-month plan $129.99
Monthly charge for 2 year contract plan $119.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 1000 Mbps
Typical speed upstream Up to 1000 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 2000 Mbps Symmetrical Fiber Service Tier
Monthly charge for month-to-month plan $149.99
Monthly charge for 2 year contract plan $139.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 2000 Mbps
Typical speed upstream Up to 2000 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 300 Mbps Symmetrical Premium Fiber Service Tier
Monthly charge for 2 year contract plan $209.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Static IP Included
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 300 Mbps
Typical speed upstream Up to 300 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 600 Mbps Symmetrical Premium Fiber Service Tier
Monthly charge for 2 year contract plan $229.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Static IP Included
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 600 Mbps
Typical speed upstream Up to 600 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 1000 Mbps Symmetrical Premium Fiber Service Tier
Monthly charge for 2 year contract plan $249.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Static IP Included
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 1000 Mbps
Typical speed upstream Up to 1000 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online
Broadband Facts Fixed broadband consumer disclosure
Choose Your Service Data Plan for up to 2000 Mbps Symmetrical Premium Fiber Service Tier
Monthly charge for 2 year contract plan $269.99
Promotional and bundle pricing option N/A No bundles
Other Charges and Terms
Static IP Included
Data included with monthly charges Unlimited
Charges for additional data usage - each additional 50GB $0
Optional modem or gateway lease Router included in monthly charges
Other monthly fees
One-time fees $0
Activation fee $0
Deposit $0
Installation Fee $0 Self Install (if Brightspeed Fiber was previously at the property)
$99 Tech Install
Early termination fee $0
Government Taxes and Other Government-Related Fees May Apply: Varies by location
Performance
Typical speed downstream Up to 2000 Mbps
Typical speed upstream Up to 2000 Mbps
Typical latency 20ms
Typical Packet Loss 6%
Network Management
Application-specific network management practice? No
Subscriber-triggered network management practice? No
Congestion Management Practice? No
More details on network management. No
Privacy: See our privacy policy
Complaints or Inquiries Phone: 1-833-692-7773
To submit complaints to the FCC online