Chat with us now

You and your experience are our number one priority. We’re ready to help via chat. Please choose the chat that’s right for you below.

I am a former CenturyLink customer
or I'm new to Brightspeed internet.

I am a former Quantum Fiber customer
or I am new to Brightspeed fiber.

Trending help topics

Looking for something else?

Visit our social media help communities

Looking for Brightspeed Small Business?

Hop on a quick chat, or ask to be connected with a live agent.

More ways to get in touch

Business customer support


Small Business


Help with an unresolved issue


Our goal is to provide you with excellent customer service. If you feel your issue was not satisfactorily resolved, please click here.