Lifeline is the FCC's program to help make communication services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone or broadband service purchased from participating providers. The discounts which can be applied to voice services, a voice bundle, broadband services, or bundled broadband packages (either fixed or mobile), help ensure that low-income consumers can afford state-of-the-art voice or broadband and the access they provide to jobs, education, and opportunities.
The Lifeline discount may be used for voice or qualified broadband service, but not both.
- Lifeline discounts on voice services are available to participants of both state and federally-recognized aid programs.
- Lifeline discounts on broadband services are available to participants of federally-recognized aid programs and is limited to certain broadband services. Broadband speeds must be 25 Mbps download and 3 Mbps upload or faster to qualify.
- If you purchase voice and qualifying broadband services, the federal Lifeline discount will apply to your qualifying broadband service.
- If you purchase voice service and a non-qualifying broadband service, you may qualify to receive both state and federal Lifeline discounts on your voice service.
Standard Lifeline — provides federal monthly support of up to $9.25 for qualifying broadband service and $5.25 for voice services. In some states, additional monthly support is also available.
Tribal Lifeline — offers a deeper monthly discount as well as installation assistance through the Link-Up program to qualifying customers who live on federally-recognized Tribal lands.