-
Shop
My Brightspeed
Support
- Business
.png){kind=icon}
Get connected.
Everything you need to prepare, install and get the best from your Brightspeed connection.
Get ready for ultrafast, reliable internet.
You're in control with our Brightspeed Fiber support.
Get Ready for Install
- ✔ Sign Up for My Brightspeed Account
- ✔ Confirm your mobile appointment reminders
- ✔ Check your contact information
- ✔ Set up your account for notifications
- ✔ Read important information – what to expect
Day of Install
- ✔ Confirmed your appointment? Notifications turned on?
- ✔ Installation Guidelines – What to expect
- ✔ Sign into MyAccount. Where’s my tech?
- ✔ Download the Brightspeed WiFi app.
- ✔ Run a speed test.
Extras and Add Ons
Download our mobile apps to stay connected.
Get live support, manage your appointments, take control of your WiFi, and more, all from the palm of your hand.
Download the Brightspeed App
Download the Brightspeed WiFi App
Still not finding what you’re looking for?
Click the chat icon or get in touch at 833-692-7773 (MYBRSPD).
Brightspeed services support
