Internet speed test

Test the speed of your home internet connection.


Check your speed now

Check your internet speed

There are two ways to test your internet speed, and each one measures something different.

 

Choose the option that best fits what you want to check.

 

Option 1: Test the speed on this device

Use the speed test below to see how fast your current device is connected to the internet.

 

This test measures the speed on the phone, tablet, or computer you're using right now.

 

Keep in mind: If you're connected using WiFi, the speed on your device may be lower than the speed coming into your home. That's normal.

 

Things like distance from your modem, walls, other connected devices, and the type of device you're using can all affect WiFi performance.

 

Run the speed test below.

 

Option 2: Test the speed coming into your home

If you want to see the speed being delivered to your Brightspeed modem, use the Brightspeed WiFi app.

 

This test measures the connection between the Brightspeed network and your modem, without the effects of WiFi or your device.

 

To run a modem speed test:

 

  1. Open the Brightspeed WiFi app.
  2. On the Home screen, tap Speed Test.
  3. Tap Run Test.

 

The app will show the speed being delivered directly to your modem.

 

What's the difference?

Test on this page                

Measures the speed on the device you're using                

 

Can be affected by WiFi signal, walls, distance, and your device

 

Best for checking how one device is performing

Test in the Brightspeed WiFi app

Measures the speed delivered to your Brightspeed modem

 

Not affected by your device or WiFi performance

 

Best for confirming the speed coming into your home

 

Why are the results different?

 

It's common for the speed on your phone, tablet, or laptop to be different from the speed delivered to your modem.

 

Your device's speed can be affected by:

 

  • Your distance from the modem
  • Walls and other obstacles
  • The WiFi technology your device supports
  • How many devices are connected at the same time
  • Other wireless interference in your home

 

The speed test in the Brightspeed WiFi app removes these factors and measures the connection directly to your modem.

 

Not getting the speeds you expected?

 

If the Brightspeed WiFi app shows the expected speed to your modem, but the speed on your device is slower, the issue is usually related to your WiFi connection rather than your internet service.

 

You can often improve device speeds by:

 

  • Moving closer to your modem
  • Restarting your modem
  • Reducing interference from other wireless devices
  • Adding a mesh extender
  • Limiting the number of devices using your WiFi at the same time