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Internet support
- Internet Performance
- Wireless (WiFi)
- Modems/routers
- Online security
- Fiber internet
- More internet topics
Internet performance and troubleshooting
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Internet speed test -
Speed test results FAQs -
What internet speed do I need? -
Why is my internet slow? -
Internet or phone service not working? Check for outages -
How to upgrade your internet service -
Optimize your internet speed for multiple users -
Brightspeed gaming hub -
Internet for students -
How to perform a Brightspeed line test
WiFi setup and troubleshooting
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Connect a wireless device to your network -
Enable WiFi on a laptop -
Enable WiFi on your modem -
Home network security hub -
Home WiFi security -
How to change your WiFi password -
How to set up a guest network -
How to use WPS to connect devices to WiFi -
Improving WiFi signal in your home -
Should I use 2.4 GHz or 5 GHz WiFi? -
What is a WiFi hotspot? -
What to do about a weak security notice -
WiFi extenders -
WiFi security types -
WiFi troubleshooting -
Wireless adapters
Brightspeed modem/router setup
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Set up your modem and activate service -
Brightspeed compatible modems -
How to reboot your modem -
Modem vs. router: What’s the difference? -
Guide to the modem lights -
Upgrade or replace your modem -
How to return a Brightspeed modem -
Newest Brightspeed modems -
How to reset your modem -
Retired Brightspeed modems
Great news! While Brightspeed will not be offering email, we wanted to ensure previous email customers had access to their email account. Any and all support in regard to email will be handled through CenturyLink. Click here for more information.
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