Popular support tools
Log in to access our most popular tools.
Internet Speed Test
Troubleshooter & Outage Check
Where's My Technician?
Service Appt. Manager
Quick Bill Pay
Find Available Services
I use Brightspeed Internet
or I'm a former CenturyLink customer.
I use Brightspeed Fiber
or I'm a former Quantum Fiber customer.
Concerned about paying your bill on time?
Troubleshoot slow internet
Set up your modem and internet service
Service not working? Check for outages
Existing customer account and tech support
Para Asistencia en Español,
Order new services
Customers using a TTY device may contact the phone number on this page for assistance.
Need to pay right away?
Online payments available 24/7
Moving to a new place?
Let us ensure your service is ready!
Hop on a quick chat, or ask to be connected with a live agent.
Business customer support
Help with an unresolved issue
Our goal is to provide you with excellent customer service. If you feel your issue was not satisfactorily resolved, please click here.
Brightspeed services support
About Brightspeed | Careers | Newsroom | Legal | Privacy Notice | Tariffs | Customers with Disabilities | Site Map
| Privacy preference center
Residential | Small Business | Enterprise
©2023 Brightspeed. All Rights Reserved. Third party marks are the property of their respective owners.