How to change your Brightspeed WiFi password

Change your WiFi password

Changing your WiFi password helps keep your home network secure.

If you change your password, you'll need to reconnect all your WiFi devices using the new password.

Most customers can update their password in just a few minutes.

Option 1: Use the Brightspeed WiFi app (Recommended)

The easiest way to change your WiFi password is with the Brightspeed WiFi app.

In the app:

1. Open the Brightspeed WiFi app.
2. Sign in if prompted.
3. From the Network screen, select your Existing WiFi Network’s Name.
4. Select Edit Network.
5. Change the password.
6. Click Save.

Your WiFi network will update in a few moments.

Important: After changing your password, reconnect your phones, tablets, computers, TVs, and other WiFi devices using the new password.

Choose a password that's:

1. At least 8 characters long
2. Easy for you to remember
3. Hard for others to guess

Option 2: Change your password in your modem settings

If you can't use the Brightspeed WiFi app, you can change your password through your modem.

Before you begin

You'll need:

1. A device connected to your Brightspeed WiFi.
2. Your modem's Admin Username and Admin Password.

Tip: These are different from your WiFi name and WiFi password. You can find them on the sticker on your modem.

Step 1: Open your modem settings

While connected to your Brightspeed WiFi:

1. Open a web browser.
2. Type http://192.168.1.1 into the address bar.
3. Sign in using your modem Admin Username and Admin Password.
   • Tip: These are different from your WiFi name and WiFi password. They're printed on the sticker on your modem.
4. You may be prompted to set up a new Admin Username and Password.

Step 2: Change your password

After signing in:

1. Open the Wi-Fi Menu on the left side.
2. Select Primary Network.
3. Type your new password in the field marked Password (Security Key).
4. Select Apply to save your changes.
5. Choose a password that's:
   1. At least 8 characters long.
   2. Easy for you to remember.
   3. Hard for others to guess.

Step 3: Reconnect your devices

After changing your WiFi password, every device that uses your WiFi will need to reconnect.

On each device:

1. Open WiFi Settings.
2. Select your Brightspeed WiFi network.
3. Enter your new password.
4. Connect.

This includes:

• Phones
• Tablets
• Laptops
• Smart TVs
• Streaming devices
• Printers
• Smart home devices
• Security cameras