A person who has difficulty hearing on the phone can voice their conversations directly to the other person on the call. The CA then types the other person’s response to the VCO user. VCO requires a special telephone.
Allows a VCO user to use one telephone line for speaking directly to the other person, while the second line is used to receive the CA’s typed response from the other person. This enhanced feature provides a more natural flow of conversation without the pauses of single-line VCO calls. Additional service and equipment requirements.