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Welcome to UOC

The TransUnion TruContact™ Universal Order Connect (UOC) is powered by Neustar® and UOC Marketplace.

 

The UOC solutions are part of Brightspeed’s ongoing effort to transform and automate operational processes and systems for our wholesale customers. UOC will enhance serviceability and streamline order processing, enabling wholesale buyers and sellers to automate processes, speed order delivery, and provide a superior customer experience.

 

For LSRs in Georgia and Michigan orders will be submitted through this new UOC platform beginning in the second half of 2024.

Welcome to UOC

The TransUnion TruContact™ Universal Order Connect (UOC) is powered by Neustar® and UOC Marketplace.

 

The UOC solutions are part of Brightspeed’s ongoing effort to transform and automate operational processes and systems for our wholesale customers. UOC will enhance serviceability and streamline order processing, enabling wholesale buyers and sellers to automate processes, speed order delivery, and provide a superior customer experience.

 

For LSRs in Georgia and Michigan orders will be submitted through this new UOC platform beginning in the second half of 2024.

Welcome to UOC

The TransUnion TruContact™ Universal Order Connect (UOC) is powered by Neustar® and UOC Marketplace.

 

The UOC solutions are part of Brightspeed’s ongoing effort to transform and automate operational processes and systems for our wholesale customers. UOC will enhance serviceability and streamline order processing, enabling wholesale buyers and sellers to automate processes, speed order delivery, and provide a superior customer experience.

 

For LSRs in Georgia and Michigan orders will be submitted through this new UOC platform beginning in the second half of 2024.

Universal Order Connect - LSR

For LSRs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Universal Order Connect - LSR

For LSRs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Universal Order Connect - LSR

For LSRs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Universal Order Connect - LNP

For LNPs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Universal Order Connect - LNP

For LNPs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Universal Order Connect - LNP

For LNPs in Alabama, Georgia and Michigan orders will be submitted through the new UOC platform beginning in the second half of 2024.

Brightspeed LSOG Business Rules 2024

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE LSR rules and verbiage that you are familiar with. Neustar's built in LSOG verbiage may replace some wording, but that is all that has changed in the Business Rules.

 

Brightspeed LSOG Business Rules 2024

 

Guides - LSR

LSR General Files

Brightspeed LSOG Business Rules 2024

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE LSR rules and verbiage that you are familiar with. Neustar's built in LSOG verbiage may replace some wording, but that is all that has changed in the Business Rules.

 

Brightspeed LSOG Business Rules 2024

 

Guides - LSR

LSR General Files

Brightspeed LSOG Business Rules 2024

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE LSR rules and verbiage that you are familiar with. Neustar's built in LSOG verbiage may replace some wording, but that is all that has changed in the Business Rules.

 

Brightspeed LSOG Business Rules 2024

 

Guides - LSR

LSR General Files

Neustar LSR UOC Overview

This video will give you a basic overview of the Neustar system and show you how to use the Neustar LSR system.

Neustar LSR UOC Overview

This video will give you a basic overview of the Neustar system and show you how to use the Neustar LSR system.

Neustar LSR UOC Overview

This video will give you a basic overview of the Neustar system and show you how to use the Neustar LSR system.

LSR Pre Order

This instructional video will show you how to create an LSR preorder within the Neustar system.

LSR Pre Order

This instructional video will show you how to create an LSR preorder within the Neustar system.

LSR Pre Order

This instructional video will show you how to create an LSR preorder within the Neustar system.

LSR Create Order and Check Order Status

This video will show you how to create an order for install and how to check an order status in the Neustar platform.

LSR Create Order and Check Order Status

This video will show you how to create an order for install and how to check an order status in the Neustar platform.

LSR Create Order and Check Order Status

This video will show you how to create an order for install and how to check an order status in the Neustar platform.

LNP Overview Port Out and Order Status

This video will give you a general overview of LNP, show how to submit a port out request, and show how to check an order status.

LNP Overview Port Out and Order Status

This video will give you a general overview of LNP, show how to submit a port out request, and show how to check an order status.

LNP Overview Port Out and Order Status

This video will give you a general overview of LNP, show how to submit a port out request, and show how to check an order status.

Request Access - Ebonding LSR Connectivity

Brightspeed onboarding for Neustar LSR API. This form is to request API access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - Ebonding LSR Connectivity

Brightspeed onboarding for Neustar LSR API. This form is to request API access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - Ebonding LSR Connectivity

Brightspeed onboarding for Neustar LSR API. This form is to request API access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - GUI Admin Access

Brightspeed onboarding for Neustar GUI. This form is to request GUI access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - GUI Admin Access

Brightspeed onboarding for Neustar GUI. This form is to request GUI access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - GUI Admin Access

Brightspeed onboarding for Neustar GUI. This form is to request GUI access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Schedules

Maintenance Window

Sunday mornings (12am - 12pm ET).

 

Emergency Releases

Thursday mornings (12am - 4am ET).

Schedules

Maintenance Window

Sunday mornings (12am - 12pm ET).

 

Emergency Releases

Thursday mornings (12am - 4am ET).

Schedules

Maintenance Window

Sunday mornings (12am - 12pm ET).

 

Emergency Releases

Thursday mornings (12am - 4am ET).

Contact Us

UOC Applications Support

Phone Number: 1-833-363-2565
Email: helpdesk.uoc@brightspeed.com

 

LSR Ordering and Provisioning Questions

Phone Number: 1-833-363-2400

Contact Us

UOC Applications Support

Phone Number: 1-833-363-2565
Email: helpdesk.uoc@brightspeed.com

 

LSR Ordering and Provisioning Questions

Phone Number: 1-833-363-2400

Contact Us

UOC Applications Support

Phone Number: 1-833-363-2565
Email: helpdesk.uoc@brightspeed.com

 

LSR Ordering and Provisioning Questions

Phone Number: 1-833-363-2400