Universal Order Connect - LSR

LSR orders will be submitted through the new UOC platform.

Universal Order Connect - LNP

LNPs will be submitted through the new UOC platform.

Brightspeed Business Rules 2025

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE ASR rules and verbiage that you are familiar with. Neustar's rule verbiage may alter or replace some wording, but that is the extent of the change.

Neustar’s Universal Order Connect provides a generic REST/JSON interface that may be adopted, but it also supports the familiar ASOG UOM interface that should be consistent with existing EASE connections.

Guides - ASR

Neustar’s Universal Order Connect will allow Wholesale customers to initiate trouble reports for Wholesale products and services via automated or manual interfaces.  This service enables you to initiate, change, and cancel trouble reports to Brightspeed. Prior to issuing a trouble report, you must isolate your end-user's trouble to the Brightspeed provisioned product or service.

Guides - Trouble Administration

Brightspeed Business Rules 2024

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE LSR rules and verbiage that you are familiar with. Neustar's built in LSOG verbiage may replace some wording, but that is all that has changed in the Business Rules.

UOC Brightspeed Usage Rules

Feature Service Availability (previously Available Services)

Guides - LSR

LSR General Files

Neustar LSR UOC Overview

This video will give you a basic overview of the Neustar system and show you how to use the Neustar LSR system.

LSR Pre Order

This instructional video will show you how to create an LSR preorder within the Neustar system.

LSR Create Order and Check Order Status

This video will show you how to create an order for install and how to check an order status in the Neustar platform.

Guides - LNP

LNP General Files

LNP Overview Port Out and Order Status

This video will give you a general overview of LNP, show how to submit a port out request, and show how to check an order status.

Brightspeed Business Rules 2025

Brightspeed is not introducing new rules as part of this migration. Our goal is to reflect the same EASE ASR rules and verbiage that you are familiar with. Neustar's rule verbiage may alter or replace some wording, but that is the extent of the change.

Neustar’s Universal Order Connect provides a generic REST/JSON interface that may be adopted, but it also supports the familiar ASOG UOM interface that should be consistent with existing EASE connections.

Guides - ASR

Neustar’s Universal Order Connect will allow Wholesale customers to initiate trouble reports for Wholesale products and services via automated or manual interfaces.  This service enables you to initiate, change, and cancel trouble reports to Brightspeed. Prior to issuing a trouble report, you must isolate your end-user's trouble to the Brightspeed provisioned product or service.

Guides - Trouble Administration

Request Access - Ebonding LSR Connectivity

Brightspeed onboarding for Neustar LSR API. This form is to request API access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.

Request Access - GUI Admin Access

Brightspeed onboarding for Neustar GUI. This form is to request GUI access to the Brightspeed domain within the Neustar LSR system (Non Production) environment. It will be used by Brightspeed and Neustar to configure your system access.