How AutoPay works


AutoPay is a secure, easy and convenient way to pay your bill.


You just tell us that you want to pay your bill automatically, and we will debit your bank account or credit card in the amount owed on your Brightspeed bill each month. Your bill is always paid on time, without you having to worry about it.


It's quick to sign up, and it's also easy to cancel AutoPay if you decide it's not for you.


Once you sign up for AutoPay, the automatic payments will start on your next billing cycle and you can cross one more thing off your to-do list!


Top reasons to use AutoPay



No matter how busy your life gets, your bill always gets paid on time. One less thing to worry about! Plus, you can sign in to My Brightspeed at any time to look at and print your bills.



We use the latest encryption and security measures to ensure your online data is protected. This is a very secure payment method.



We don't charge for this service. It's completely free.

Payment methods accepted for AutoPay


You can use these forms of payment with AutoPay:


  • Checking account
  • Savings account
  • Credit card (VISA, MasterCard or Discover)
  • Debit card
  • Money market account (in some areas)


You can always change your payment information for AutoPay. Note: There are no credit card fees associated with AutoPay.

What is your payment date with AutoPay?


Your AutoPay payment will occur on your bill due date.  Your bill due date can be found on the first page of your bill or in My Brightspeed.


Things to know about AutoPay payment date:


  • AutoPay will start on your next billing cycle. Keep paying your bill normally until you see a message in My Brightspeed or on your bill indicating AutoPay is taking care of your payments automatically.
  • You cannot currently change your AutoPay payment date. It's based on your billing date.



How to get started with AutoPay


It only takes a few minutes to get started with AutoPay. You have three options to enroll:


  1. Sign up on My Brightspeed
  2. Sign up through the Brightspeed Internet app
  3. Submit a paper form


 If you decide you no longer want to use AutoPay, you can cancel it at any time.

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