Brightspeed Consumer SMS Terms and Conditions

By opting in for SMS notifications, I authorize Brightspeed to contact me via the mobile phone number that I provided in accordance with my preferences indicated by the boxes I checked:

• Account Notifications — A text-message notification campaign that sends account information alerts and reminders that include relevant information to Account owners.

And/or

• Service Offers — A text-message notification that sends service offers and notifications when new services and/or upgrades are available.

And/or

• Brightspeed Service Notifications — A text-message notification campaign that sends Service and Repair event notifications and reminders that include relevant information to Account owners.

I understand that I am not required to sign this consent, and that signing this consent is not a condition for me to purchase any product or services from Brightspeed.  I consent to the use of automated texting platforms for these messages.  I understand that standard message and data rates may apply.

I understand I can opt-out of receiving Brightspeed account notifications at any time by texting STOP to 842657, or emailing privacy@brightspeed.com. If I need additional information on Brightspeed account notifications, I can visit Contact Us.

I understand I can opt-out of receiving Brightspeed internet service offers at any time by texting STOP to 842657, or  emailing privacy@brightspeed.com. If I need additional information on Brightspeed account notifications, I can visit Contact Us.

I understand I can opt-out of receiving Brightspeed Service notifications at any time by texting STOP to 842657, or  emailing privacy@brightspeed.com. If I need additional information on Brightspeed account notifications, I can visit Contact Us.

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I understand I can opt-out of receiving Brightspeed service notifications at any time by texting STOP to 842657, or  emailing privacy@brightspeed.com. If I need additional information on Brightspeed account notifications, I can visit Contact Us.

Message frequency on average is 5 msg/month.  There is no charge to participate in the Brightspeed notifications and offers; however, message and data rates may apply (please contact your mobile carrier for further details on message and data rates under your mobile plan).

The Brightspeed text messaging service is available on these US carriers only: Verizon Wireless, Sprint, Nextel , Boost, T-Mobile®, AT&T, Alltel, ACS Wireless, Bluegrass Cellular, Carolina West Wireless, CellCom, Cellular One of East Central Illinois (ECIT), Cincinnati Bell, Cricket, C-Spire Wireless, Duet IP (AKA Max/Benton/Albandy), Element Mobile, Epic Touch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular (IVC), Inland Cellular, iWireless, Keystone Wireless (Immix/PC Management), MetroPCS, MobiPCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Pioneer, Plateau, Revol Wireless, Rina-Custer, Rina-All West, Rina- Cambridge Telecom Coop, RinaEagle Valley Comm, Rina-Farmers Mutual Telephone Co, Rina-Nucla Nutria Telephone Co, Rina- Silver Star, Rina- South Central Comm, Rina- Syringa, Rina- UBET, Rina- Manti, Simmetry, South Canaan/CellularOne of NEPA, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, West Central Wireless (includes Five Star Wireless). Please consult the application wireless service agreement for your individual pricing plan. T-Mobile is not liable for delayed or undelivered messages.

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

The Brightspeed text messaging service is currently being utilized for:

Account Notifications — A text-message notification campaign that sends account information alerts and reminders that include relevant information to Account owners.

Internet Service Offers — A text-message notification that sends internet service notifications when internet service and/or speed upgrades are available.


Brightspeed Service Notifications — A text-message notification campaign that sends Service and Repair event notifications and reminders that include relevant information to Account owners.

For more information please see Brightspeed’s privacy policy.