If you see a damaged telephone pole, wire, cable or pedestal, call us at 1-833-MYBRSPD to report the problem.
When you contact us, you will be asked for the following information:
It will be helpful if you can also provide:
If you need Brightspeed equipment moved or removed, contact us and provide the following information:
Once your move request has been submitted, someone will follow up with you within five business days to discuss what you need done and any costs that will be associated with the work.
Check for outages and troubleshoot problems with your home phone or internet service.
Was this page helpful?
Brightspeed services support