Our technician will put in the fiber-optic cable and optical network terminal (ONT), and provide you with your modem. Depending on the type of modem, it may be permanently installed in your residence or office. Then, the tech will run a speed test to ensure you get the best possible internet speed. The whole process will take about 3-4 hours.
In some cases, the fiber optic cable may need to be buried after installation, which will result in a follow up appointment. We will schedule and notify you if this is required.
Important note: Someone 18 or older must be present during the service installation.