moving?
No annual contract. No data caps. No installation costs.
Enjoy the flexibility of no contract and no early termination fees.
We’ll supply a premium router at no additional cost.
Get all the data you need paired with equal upload and download speeds.
Stay connected with powerful, reliable internet you can trust.
Many internet speeds and technologies require the expertise of a trained technician to install properly. If this is the case, a tech will ensure all equipment is properly configured to make sure your connection works the way it should.
If you have the option to self-install your Brightspeed home internet, reference these detailed instructions on how to setup your modem and start internet service.
When you order online, you will see a note during the order process if bringing your own modem is an option. However, if you have Brightspeed internet service, you will get the best experience and performance by using certified Brightspeed equipment. Why? Our modem/router combo equipment is tested and optimized for maximum performance on the Brightspeed network, is easy to set up, and comes with free 24/7 tech support.
If you have an older Brightspeed modem or would prefer to use your own modem, check our modem compatibility page to see if your equipment will work with our services.
Brightspeed offers unlimited data on all internet plans including Fiber Internet, which is our fastest speed offering. Additionally, we do not charge for overages, whereas some of our competitors begin to charge in excess of 10 GB of data.
You can find out more about Brightspeed services in our Terms & Conditions.
Upload speeds often vary along with download speeds. With many high-speed internet services, the download speed is faster than the upload speed. You can find out the real-time upload and download speeds of your Brightspeed home internet using our Internet Speed Test.
If you need a faster upload speed, consider switching to Fiber Internet. Brightspeed Fiber Internet offers symmetrical upload/download speeds, up to 940 Mbps each. Speed may not be available in your area.
We keep things simple. Internet by Brightspeed always includes unlimited data without any annual contract, as well as no bundling requirements.
It depends on where you live and what services you’re getting. When you place your order, we’ll show you the available installation dates and times.
Just enter your address and we’ll let you know if Brightspeed internet is available near you.
It’s actually simple! Just reach out to our customer service team. We’ll walk you through the quick setup and schedule an installation time that works for you.
Here are some easy ways to boost your WiFi:
Put your router in a central spot near where you use your devices.
Keep it away from thick walls and big appliances.
Cut down on how many devices are using WiFi at once.
Use an extender or repeater to help reach more areas.
No, there’s no deposit or installation fee when you move your service to a new address.
We can help! Start by using our Troubleshooter to check for outages. You can also try some quick WiFi fixes that solve the most common issues. Still stuck? Chat or call our support team — we got you.
Get the internet experience you want with the simplicity you deserve.