Viewing the status of a billing request

You can check the status of billing requests for your organization for the billing accounts assigned to your user profile. Note that Control Center only shows tickets created online. For tickets opened over the phone, contact us. After viewing the status of your requests, you can update or close requests as needed.

To view the status of a billing request:

1. To view details for a billing request, click the link in the Request ID column. (If you don't see the billing request you want to view, you can use the Search box to search for it. You can also filter the list using the Status filters or sort using the column headers. Remember that you can only see billing requests for accounts assigned to your user profile.)
   
   Control Center shows details for the billing request you selected.