What to expect on your first bill

Welcome to Brightspeed! We're glad to have you as a new customer.

If you haven't already, you will soon receive your first bill. The first bill may look different than other bills, because it sometimes includes one-time charges, which don't appear on your bill every month. Depending on the service you have, they can include:

 

  • Equipment purchases
  • Equipment shipping and handling
  • Connection, activation or installation fees
  • New phone jack installation charges
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Download the Brightspeed App
 

Quick bill pay

Make one-time bill payments online. No sign-in required.