Any email from Brightspeed will come from a @brightspeed.com email address. Examples of legitimate company email addresses include:
Watch out for email addresses that may look legitimate at first glance, but contain small differences or are from a non-Brightspeed web domain address.
Brightspeed will never ask you to reply directly to an email with personal information, so if you receive such a request, it is a scam. If you suspect suspicious activity, we encourage you to contact us using the number on your bill.