My Brightspeed support

My Brightspeed user guide

Manage your account with the My Brightspeed site or the app.

Learn how to use My Brightspeed to take control of your account both on the website and through the app. You can view and pay your bill, manage AutoPay, turn on paperless billing, manage account notifications, get personalized support, and more.

Account settings

How to enroll in My Brightspeed

Can't sign in?

How to add an account

How to get a security code

How to manage notifications

How to update your billing address

Billing and payments

How to pay your bill in My Brightspeed

How to view your bill in My Brightspeed

How to manage your saved payments

How to enroll in AutoPay

How to update your AutoPay payment

How to switch to paperless billing

Manage your account preferences and billing information online.

My Brightspeed

More account topics

Download the Brightspeed Internet App

All the functionality you expect in an app

Make or schedule payments
Enroll in paperless billing
No more missed payments with AutoPay
Manage your payment method
Get help from Brightspeed videos and articles

Compatible with Android 5 and up, and with iOS 12 or later on iPhone, iPad, and iPod touch.

Popular support tools

Internet Speed Test

Troubleshooter & Outage Check

Where's My Technician?

Service Appt. Manager

Quick Bill Pay

Find Available Services

Brightspeed services support