You might have noticed that we occasionally use the phrase "billing telephone number (BTN)" in our correspondence. This could be perplexing if all you have is Brightspeed internet access as the BTN isn't a regular phone number you can dial. It is merely the phone number connected to your internet line. The BTN will be the same as your working phone number if you have home phone service.
In essence, BTN and the term "billing account number" (BAN) are all interchangeable and serve as the account number linked to your Brightspeed service.