How to change your Brightspeed Fiber account notifications

Notifications can be super-helpful for important Brightspeed Fiber account information. You can choose which ones you want to get from us, including:
 

  • Service calls and texts
  • Marketing emails
  • Marketing calls and texts

Change notifications in the app

Click on the 'Account' tab at the top of the Home screen, then scroll down to 'Communication preferences.' You can toggle each option on/off to make your choices.

Change notifications on the website

1. After signing in, select 'My Account' from the top menu.
 

2. On the 'My Account' page, find the 'Communication preferences' section. Check the boxes for the notifications you want to receive, then select 'Save changes.'

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