On the Billing page, scroll down to Billing Settings. Turn Paperless Billing on or off using the toggle. You'll also see the email address your electronic bills will be sent to. You can change the email address by clicking on the pencil icon.
Note: If you don't see a Billing Preferences section on the Billing page, it means you are a Prepaid internet customer. In that case, paperless billing is automatically activated and you receive email notices of upcoming payments.
While you're in the Billing Preferences section, you can also set up AutoPay, store and manage payment methods, or learn how to block third-party billing from your account for extra security.
Download the Brightspeed Internet app
After signing in to the app, select Billing from the navigation at the bottom of the screen. Under Billing Settings, look for the "Paperless billing" section. You can tap it to change the setting.
After you tap, the Paperless Billing screen will open. Here you can confirm or update the email address where you will receive your billing notices, then select "Save."
How does paperless billing work?
Paperless billing allows you to receive your bills electronically. You'll get an email every month with payment options and quick links.