My Brightspeed user guide

Manage your account with the My Brightspeed site or the app.

Learn how to use My Brightspeed to take control of your account both on the website and through the app. You can view and pay your bill, manage AutoPay, turn on paperless billing, manage account notifications, get personalized support, and more.


Download the Brightspeed Internet App


All the functionality you expect in an app


  • Make or schedule payments 
  • Enroll in paperless billing 
  • No more missed payments with AutoPay  
  • Manage your payment method 
  • Get help from Brightspeed videos and articles


Compatible with Android 5 and up, and with iOS 12 or later on iPhone, iPad, and iPod touch.

My Brightspeed app - Home