Enroll in My Brightspeed

Learn how to create a My Brightspeed profile. With an online account, you can easily change payment options, manage your WiFi, get personalized support, and more — from both the web and the Brightspeed Internet app.

It's easy to create a My Brightspeed profile:

  1. After completing an order for new service, look for an email from Brightspeed with a personalized link to create your online account. 

  2. Click the link to be directed to the My Brightspeed registration page, which will be auto-filled with your email address. 

  3. Enter your billing zip code. 

  4. Wait a moment for your account to be verified. Then create a secure account password, acknowledge the terms and conditions, and you're done!


If you don't see the email, check your junk or spam folder. If you still don't find it, don't worry. You can also enroll in My Brightspeed with the button below. Using this link, you will need to have your account number, which you can find on your order confirmation or your bill. Customers with landline phone service will also need a security code.

Need to update your email address?

You can change an outdated or incorrect email address in the My Settings section of My Brightspeed, or chat with us to have it updated.

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