@Ease packages

Customers with Brightspeed High Speed Internet receive award-winning antivirus protection from McAfee at no extra charge. Learn more about McAfee protection


For former CenturyLink customers who purchased an @Ease package in the past, please see below for details about your existing coverage. Please note that the @Ease product is not available for purchase from Brightspeed. Upgrades are no longer available.


This table shows the benefits for each @Ease package level.  

BenefitsStandard Package
Advanced Package
Ultra Package

Security by McAfee

Security for 10 devicesSecurity for 10 devicesSecurity for 10 devices

Inside Wire Protection

Lifetime Modem Warranty


Identity Theft Protection


The extended Lifetime Modem Warranty is available for modems purchased from Brightspeed.

To learn about your lifetime modem warranty, chat with customer service.

We partner with Identity Guard to provide Identity Theft Protection. This protection monitors and alerts you to potential identity theft by:

  • Scanning the web and alerting you if your information is found in an unsecure location

  • Monitoring and alerting you if applications are being opened in your name

  • Providing online tools and calculators

To get support, check your email for a link to enroll. 

After you enroll, you can get support from Identity Guard online or call 1-800-452-2541

  • M-F 8a-11p (EST)
  • Sat 9a-6p (EST)

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