How to increase internet speed with multiple users at home

1. Restart your router and modem
   
   Before you try anything else, unplug both your router and modem, wait a minute or two, then reconnect them and turn them back on. If you have fiber optic internet, only unplug your router. Afterward, try running an internet speed test to determine if your connection’s performance has improved.
    

2. Limit the number of devices that use the network at the same time
   
   The most effective way to optimize internet speed and reduce bandwidth bottlenecks is to have fewer devices using the network at once. You can start small by turning off smart home devices like voice assistant speakers and media servers when you’re not using them. If that doesn’t help, you might try staggering internet usage among people in your household so that (for example) the kids aren’t playing online video games during your telehealth appointment.
    

3. Schedule backups and updates for times when fewer people are home, or do them manually
   
   Device backups and updates are critical for data security, but they can also use up a lot of bandwidth. If you have devices that automatically create backups or download updates, schedule these processes when the fewest people are using their devices, such as late at night or while people are away from home. You can also perform these functions manually whenever you find a more convenient time — most operating systems will allow you to set a reminder so you don’t forget.
    

4. Move your router to a more central location, or use extension options like WiFi extenders
   
   Your physical distance from the router makes a real difference in WiFi performance. If you’re experiencing slow speeds, see if you can move the router closer to your most essential devices (or move your devices closer to the router). Another option for improving coverage is adding WiFi extenders, which expand your WiFi signal coverage over a larger area.
    

5. Set up a 5GHz network for your most important devices using a dual-band router
   
   Most modern routers offer a dual-band connection that allows you to use both a 2.4GHz network and a 5GHz network. The slower but farther-reaching 2.4GHz network is often a good choice for smart home devices, while the faster but shorter-range 5GHz network is perfect for devices like a laptop or game console that need maximum bandwidth. The 2.4GHz band is also great for setting up a guest WiFi network.
    

6. Use your router’s quality of service (QoS) settings to prioritize your most important traffic
   
   Many modern routers offer “quality of service” settings that allow you to prioritize certain kinds of traffic when multiple devices are using the network. You might set your router to prioritize video calls over video games or streaming on your smart TV over downloading large files. If your router has QoS, you’ll be able to access it through the router’s settings panel.
    

7. Turn off your VPN when you’re not using it
   
   Many people use virtual private networks (VPNs) for secure access to their employer’s corporate network or simply to protect their privacy at home. However, VPNs can also significantly slow down your internet speeds since your data travels through an extra layer of VPN servers before reaching its destination. If you’re running a VPN at home, try turning it off when you’re not working or transmitting sensitive data.
    

8. Choose a strong new password for your WiFi network to keep out unauthorized users
   
   Sharing bandwidth in your household can be challenging enough, so the last thing you need is neighbors or other uninvited guests using your network. Even if you’re not sure this is happening, it’s a good idea to regularly change your WiFi password, using a strong, unique combination of letters, numbers, and symbols. An unsecured network isn’t just potentially bad for performance — it’s also a security risk, so don’t put off changing your password.
    

9. Update your router’s firmware
   
   Like most electronic devices, routers use permanent software called firmware to perform their basic operations. If your connection is persistently slow when multiple devices are on the network, it’s worth checking for firmware updates on the router manufacturer’s website.
    

10. Switch to an internet service package that offers more bandwidth
    
    Sometimes, your current connection simply doesn’t provide enough bandwidth for your household’s needs. Talk to your ISP about upgrading to a package with more bandwidth, and consider the benefits of high-speed fiber internet if it’s available where you live.

What if my internet is still slow?
 

If you’re still struggling with a slow connection when multiple devices are using the network, Brightspeed can help you maximize your internet speed. See our in-depth tips for troubleshooting a slow internet connection, or browse our high-speed broadband offerings and discover a better way to connect.