Information We Collect Directly from You
We collect your name, contact information, financial, payment, or billing information, and other information that you choose to provide to us when you visit our Sites, join our email list, contact us, create an account, apply for or subscribe to our Services, or interact with us for other purposes. We may also ask for other information such as log-in information for your account, date of birth, Social Security number, or driver’s license number to authenticate your identity or if a credit check is needed. We may collect information from the subscription process even if you do not end up subscribing.
Information We Automatically Collect when you use our Sites or Services
When we provide our Services, we may automatically collect information about how the Services are used. For example, if you use our voice services, we may log dates, times, and the telephone numbers of calls made from your account. When you use our Internet services, we may collect technical information about Internet usage, such as the IP address and the access volume, activities, and times. We may also gather technical details from the device you use to connect to the Internet, such as the number and types of devices connected to your home network and whether your devices are connected via Wi-Fi or other technology.
Information We Collect About You from Other Sources
When you use our Services, we may collect information about you from consumer reporting agencies if we need to check your credit history before we can open your account. We may also get contact information from marketing companies and may combine the information we get from other sources with information we collect ourselves.