Devices – No matter how fast your internet connection is, each device has its own speed limit—the maximum speed at which it can deliver and receive data over the internet. Connected devices include laptops, tablets, gaming consoles, smartphones, and smart devices such as TVs, Alexa, Google Home®, Amazon Echo®, and others. In some cases, the speed of each device may not be as fast as your service speed, especially when you are running at gigabit speeds. For example, if your laptop only supports 100 Mbps, it will not be able to reach the maximum Brightspeed speed.
Other things that can impact the speed at which data is transferred include processor type, operating system, browser version, security firewalls, and anti-virus software.