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Brightspeed modem setup
Installing a new modem or switching to Brightspeed's internet service? The setup process may vary depending on the Brightspeed modem and router model. To read the instructions before installing your modem, select your model from the list below.
Choose the modem setup instructions for the type of Brightspeed gateway you have:
Setting up new service? Please note that a phone jack is required to set up Brightspeed internet service in your home. If you don't have a jack, chat with us to have one installed.
Top modem/router topics
- Set up your modem and activate internet
- Connect devices to your WiFi network
- Should you use 2.4 or 5 GHz WiFi?
- Brightspeed compatible modems
- How to read your modem lights
- When and how to use modem reset
- How to return a modem
- How to upgrade your modem's firmware
- Modem or router: What's the difference?
View all Modem/Router topics
Download the Brightspeed Internet app to manage your account.
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