Need more speed? Consider adding a second internet line

Do you need more bandwidth to power all the devices in your household, but an internet speed upgrade isn’t available at your address? If so, a second internet line might be the ideal solution for your household. It could allow you to dedicate one line to your work or school-from-home needs, for example, while you use the second internet line for everything else.

Ways to use a second line

Working or schooling from home – keep other devices connected on the separate line
Gaming – game without sharing bandwidth with other activities for the best performance
Streaming – dedicate a line for watching your favorite shows and movies anytime to reduce buffering
Roommates – get a separate line for each roommate so you don’t have to share bandwidth

Important notes:

A second internet line requires a technician installation and a separate modem.
Some account types are not eligible for a second line, including:
- Those with pair-bonded service
- Those with plan speeds above 40 Mbps

A second internet line will be on a second account with a separate bill. You can manage multiple accounts with My Brightspeed.

To order a second internet line, contact us. A customer care agent will review the requirements and your options.

Other ways to speed up your internet

Looking for other solutions to fix a slow internet connection? Try some of our top troubleshooting articles for optimizing internet performance.

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Internet speed drops sometimes

If your internet service is fine but you're experiencing slower speeds over a wireless connection, try optimizing your WiFi setup, or find out if a WIFi extender kit could help.

Troubleshooting slow WiFi

Do I need a WiFi extender?