Have you ordered a new modem or new internet service with installation from Brightspeed? Before finishing the installation procedure, there are a few things you should be aware of. Before you start, make sure to read the complete instructions below for the best results.
On or before the day your service is supposed to commence, your modem will be delivered by mail. Search for an email containing information about your order confirmation and a link to follow its status. On your start date, your line will be operational by 7 p.m. If your service has already been activated, you might get a message earlier in the day. At that point, you can begin the installation process. If in doubt, you might wish to put off connecting your modem until after 7 o'clock.