The Utilities menu in your modem's user interface provides access to several tools for rebooting, restoring defaults, upgrading firmware, and running tests and diagnostics.
This page applies to the following retired or soon-to-be retired modems, which should be replaced:
NOTE: Depending on your model, your modem's user interface may appear slightly different from the images below.
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password.
4. Select "Utilities."
5. From the main utilities menu, you will be able to select an option to view more information or start the utility. A brief description of each utility is below.
Upgrade Firmware (view instructions page)
Web Activity Log
View all Modem/Router topics
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