Welcome to Brightspeed

Resources for new customers

Thank you for choosing Brightspeed! Explore top tools and topics here.

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Track installation appointment

How to install equipment and connect devices

Learn about your bill

Create a My Brightspeed profile

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Get Security by McAfee

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Questions about a temporary line?

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Consumer assistance programs

Set up and install equipment

Set up your modem and service

How to install a third-party modem

Connect devices to WiFi

Learn about My Brightspeed

Enroll in My Brightspeed

Brightspeed Internet app

Learn about your bill

What to expect on your first bill

Learn about one-time charges

How to set up AutoPay

Access Quick Bill Pay

Popular support tools

Log in to access our most popular tools.

Check for Outages

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Internet Speed Test

Where's My Technician?

Service Appt. Manager

Find Available Services

Brightspeed services support

Getting Started

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