Home WiFi security

Whether you’re working or learning from home, an avid gamer, or a media fanatic, a strong and secure home WiFi network is crucial to your success. The web is a playground for hackers and malware, which can put your private information at risk. This is why it's essential to secure your home WiFi network. 

How do I secure my WiFi?

There are numerous ways to ensure a more secure home WiFi connection, and many of them start with the router. Follow these tips to safeguard your router (often referred to as a "modem") and your WiFi network:


  1. Change the default name of your home WiFi network. One of the first things you can do to improve your WiFi security is to change the SSID (service set identifier), commonly called the “network name.” You can do this by logging into your modem’s settings portal and going into the Wireless Settings area. Under Basic Settings or SSID Setup, you can type a custom name into the “Network Name” field. See full instructions >

  2. Make sure your wireless password is strong and unique. Most wireless routers come with a preset default password. To enhance cybersecurity, consider changing the default to a strong, unique password that potential hackers are less likely to guess or decode. You can change your WiFi password in two ways: through the My Products area of the Brightspeed app, or in the Wireless Settings of your secure modem user interface. Be sure to avoid using the same password that you already use for other accounts, as this makes it easier for a hacker to access your information across devices or platforms.

  3. Keep your router’s software up to date. Firmware is the special software that keeps your router running. Updates often include new security protections, so your router can become more vulnerable to threats and cyberattacks if this firmware gets outdated. Routers typically update their firmware automatically, but it’s a good idea to log into your modem's Utilities area to check for firmware upgrades from time to time. See full instructions >

  4. Turn the router off when you’re not using it. If you’ll be away from home for more than a few days for travel or work, consider turning off your router. This can help to prevent outside attackers from being able to access and exploit your home network.

  5. Monitor for unknown device connections. Many modem/router manufacturers have tools that allow you to grant access to the network. Consider using the router's online settings or an app to monitor any unauthorized devices joining your home network. Some Brightspeed customers with newer modem models can do this with Secure WiFi.

How to disable remote access

Some modems come with remote administration access enabled, which can allow you to access your network settings while away from the home. However, if you have the ability to access your home WiFi network from anywhere in the world, this means a cybercriminal might be able to as well. One way to strengthen your home WiFi security is to disable remote access. 


For most Brightspeed modems, you can find this setting, called "Remote GUI," in the Advanced Setup section of the user interface. See detailed instructions >

Secure home WiFi and smart home device

In the age of smart devices like Amazon Alexa or Google Home™, you may also want to consider how these smart home devices are secured while connected to your home WiFi network. This is where a smart home hub could come in handy. This hub can organize and consolidate your smart home devices so that you can control them from one place. Ensure that these smart devices are all password-protected on a secure WiFi network to avoid any potential cyberattacks.



Discover more WiFi security resources, including how to set up a guest network and understanding WiFi security types.

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