NOTE: This modem has been retired, which means it is no longer supported through Brightspeed tech support. If you are using this equipment, the information below may help you troubleshoot, but it's time to upgrade your modem! Learn how >
WiFi supported: 2.4 GHz b/g; ADSL2+ and VDSL
IP compatibility: IPv6
Modem troubleshooting tips
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Your modem's wireless settings control the WiFi network in your home. Click on the options below for details and step-by-step instructions.
Helpful WiFi topics
The modem status area of the user interface allows you to view several options and check how your modem is running.
Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking.
View all Modem/Router topics
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