These instructions may also apply when trying to connect select TVs, computers and other devices to your router's WiFi network.
If you are trying to connect a device to your router that happens to contain "special characters" in the device name, you will need to adjust the modem settings. Follow the steps below before completing the device connection.
1. Open a web browser and type in http://192.168.0.1 to go to your modem user interface (GUI).
2. Log in using the "Admin Username" and "Admin Password" shown on the modem's label.