Using your Zyxel C1100Z modem

Recommended Brightspeed modem

Zyxel C1100Z modem

Features of the Zyxel C1100Z

WiFi supported:  2.4 GHz: 802.11 b/g/n


IP compatibility:  IPv4, IPv6

Other features:  Secure WiFi compatible

Works with these Brightspeed internet services:

  • ADSL – up to 7 Mbps
  • ADSL2 – up to 20 Mbps
  • VDSL2 – up to 100 Mbps
  • Fiber (GPON) – up to 940 Mbps

Note: Listed speeds reflect the maximum download speed the technology can deliver on Brightspeed services. In-home speeds may differ based on router setup, devices and other factors.

Modem troubleshooting tips

Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.

Quick setup

Manual network (WAN) setup

If instructed to do so by a technician, you may have to manually change the WAN settings on your modem. Visit the WAN setup page for step-by-step instructions on different WAN configurations, including PPPoE, IPoE and transparent bridging.

You can control your WiFi network by visiting your modem’s wireless settings area. Click on the options below for details and step-by-step instructions.

Helpful WiFi topics

The modem status area in the user interface allows you to view several options and check the performance of your modem. 

  • Firewall status
  • Device table
  • NAT table
  • Routing table
  • QoS table
  • Resource table

The utilities menu gives you access to several additional tools to manage and test your modem. 

Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking. 

Setting up new service? Please note that a phone jack is required to set up Brightspeed internet service in your home. If you don't have a jack, chat with us to have one installed.

Secure WiFi

  • Security for your home or business network and all connected devices
  • Manage devices
  • Control content

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